
I left T-Mobile over two years ago. Apparently when I did, I overpaid my balance by 1 cent. A penny. So every month for the past 26 months, they send me a reminder that I have a cent credit just waiting to be used. 26 notices lovingly delivered to me for the low cost of 44 cents a stamp. I figure adding in printing and supplies, they have spent 15 dollars alerting me of my good fortune. T-Mobile’s corporate values hierarchy apparently reads as follows:
1. Honesty
2. The Environment
3. Good Business Sense
4. Feeding That Gangly Spokeswoman
I don’t take this as some grand metaphor for corporate ineptitude. It’s an extremely minor issue, and T-Mobile has bigger problems…namely, “how the FUCK do we get that FUCKING iPhone?” But, like an ex-girlfriend who casually emails to say she found your Stone Temple Pilots cd (I’m very obviously in my 30’s), there seems to be an ulterior motive. So let me say this: if you want me back, T-Mobile, just say so. There’s no point wasting money being coy. Put that cash towards something useful. Like a cheeseburger for your spokeswoman.



